FAQs

Q. Do you have a showroom?
A. No, we are completely online based.

Q. Can we come and check the products?
A. Sorry, we do not keep stock of our products.

Q. Can we return the product if it’s not similar as shown on the picture?
A. Yes you can :) 

Q. Where is your office?
A. Our Office is Located in Gadabahal- Near Nepal Adarsha School.

Q. Do you open on Saturdays?
A. We are open via website but will only dispatch orders on weekdays.

Q. Do you deliver before 11 o’clock in the morning?
A. Sorry our delivery starts after 11am.

Q. Do you provide cash on delivery?
A. Yes, we do provide cash on delivery for Kathmandu valley and in 14 different citites of Nepal.

Q. Do you take card payment on delivery?
A. Yes, we do take card payment at the time of delivery. 

Q. Do you set up the products bought from your web portal?
A. On request we will provide plumbers and electricians for setup.
- The set-up cost and the payment process will be completely between you and the third party.

Q. Do you advertise and sell products of a third party on your website?
A. All the products on our portal are from different suppliers. To advertise or promote your
products/brands on our website, please contact us via email (info@hardwarepasal.com) or via phone call (014248976)